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Privacy & data rights

Compliance & abuse reports

Complaints procedure

We aim to acknowledge formal complaints within 48 hours and resolve them within 30 days. If you're not satisfied with our resolution, you can escalate to:

  • Kahnawake Gaming Commission — operates an independent player-dispute process.

  • The relevant data-protection authority in your jurisdiction (for privacy concerns).

Postal address

Viverona Ltd

Inc. number: HE482166

Archiepiskopou Makariou III, 228

Agios Pavlos Court, Block A, 1st floor, Flat 113

3030 Limassol, Cyprus

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